Curiosity
A need for knowledge and understanding
Curiosity drives the business analyst's discovery of an organization’s needs.
Curiosity Examples
When business analysts start on a project, they become curious about the organization, its values, goals, and needs from solutions. The organization’s values, goals, and needs create the context for their curiosity about the deeper needs.
Curiosity References
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Develop curiosity about what a customer needs from your solution and encourage stakeholders to have the same curiosity about customer needs.
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Aiming for Success
A business analyst mindset starts with a sense of adventure driven by a curiosity about an organization, its domains, and its processes.
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The Customer’s Shoes
Putting oneself in the customer’s shoes starts with curiosity about the customer, understanding their business needs, and appreciating what it takes to meet those needs.
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