
Managing Business Complexity with Domains
Breaking down business complexity with domains and subdomains enables more focused discovery and solution development that better fits business needs.

Business Analysts’ Diplomatic Mission
Business analysts act as diplomats between stakeholders and the development team on a mission to build a solution right the first time.

Low Code Does Not Imply Low Business Analysis
No-code and low-code development combined with business analysis can quickly deliver valuable point solutions and prototypes.

Succeeding with Unfinished and Imperfect Solutions
Demand for automation keeps software unfinished, with developers striving toward perfection in fulfilling requirements.

Motivated Discovery (Second Edition)
Software solution development starts with motivated discovery.

Requirements Discovery Guides
Business analysts can use requirements checklists as discovery guidebooks to close requirements gaps, prompt new questions, and even reveal undiscovered needs.

Bridging Requirements Gaps
The breadth of a project’s big picture combined with the depth of preliminary research gives business analysts confidence to ask enough questions to fulfill requirements.

Discovering Success with Stakeholders
Learn how to engage stakeholders, align them to business goals and make them discovery heroes.

Business Analysis: Getting Solutions Right the First Time
How can organizations get solutions right the first time? Find out in our new e-book!

Before Asking the “Five Whys,” Ask these “Five Whats”
Asking the “five what” questions provides a business value context for asking the “five whys.”

The Dreamforce 2021 Architect Rally
Salesforce rallied architects at Dreamforce 2021, evangelizing new techniques and tools to design solutions that will meet escalating demands for more sophisticated information.

Dreamforce 2021 for Business Analysts
Dreamforce 2021’s “True to the Core” provided business analysis wisdom, while the admin and architect keynotes acknowledged the value of the business analyst role.

Thoughtful Questions for Effective Decisions
Asking specific questions having minimal friction with respondents yields the best information for making a decision.

Process Mapping Overview
A map of all Purposeful Architect articles about process mapping, organized to meet different needs.

Basic Decision Analysis and Modeling
Decision trees and tables show all possible outcomes of a decision, ensuring coverage of every scenario.

The Art of Connecting Process Steps
Creating meaningful process diagrams requires connecting process diagram steps with informative labels.

Leveling Process Maps
Limiting the steps on process diagrams by creating new levels makes navigating a process map simpler for stakeholders, engaging them to understand the process better.

Process Mapping the Big Picture
Starting a process map at the business program level ensures the map’s diagrams thoroughly cover processes, improving stakeholder communication, and preventing reworks in development.

Business Analysis Knowledge for Salesforce Experts, Fourth Edition
Curated references to business analysis for those taking on a business analysis role. This edition adds SFBA and Elements Academies.

Unlocking Business Analysis Opportunities
A portfolio of deliverables showing their results and benefits opens doors for a business analyst to discover a hiring organization’s needs.