The SFBA Academy creates a shorter path to success for Salesforce business analysts by filling knowledge gaps at the intersection of Salesforce and business analysis.

The salesforce architects team has blazed a trail for continuously improving architect diagrams with templates and components organized in a simple framework. 

Salesforce has blazed a new trail into process mapping, going further into making process maps easy for stakeholders to follow and highlighting their benefits to architects and business analysts.

Process Mapping for Business Analysts puts engaged stakeholders on the trail to better understand and improve processes through mapping.

Tailoring each diagram in a process map for a specific audience using their terms engages stakeholders, streamlines process map review, and deepens understanding of the process model.

Adding external roles to stories makes them fit with services in a system landscape. Adding conditions increases the stories’ coverage of different paths a process can take.

Artifacts offer a clear, complete picture of a solution’s design, engaging stakeholders to improve the design through meaningful feedback.

Showing a process as a series of stories in a process diagram gives stakeholders a clear view of the process flow. Organizing diagrams into a process map makes it easy to find one story out of hundreds.

Modeling the requirements elicitation process paves the way to correct, complete and precise requirements.

Models elicit high-quality user feedback to improve the design and development of a solution.

Design brings creativity into the software development process to ensure that a solution appeals to users while fulfilling business requirements.

Elements Academy stresses good business analysis and solution design. It shows how to put them in action to develop a solution that fits business needs.

Business analysts and application architects both understand requirements captured and curated by the business analyst. The architect designs solutions to fulfill the requirements.

A hat stacker can better manage their roles by understanding and appreciating business needs.

Salesforce administrators can learn new skills to adopt new awesome roles in the changing Salesforce ecosystem.

Good business analysts understand, clarify and improve business requirements, keeping them connected to business value from discovery to deployment.

Business rule discovery pays off with clarity into how and why a company makes decisions, processes data, and operates within constraints.

Asking the right questions at the right time clarifies requirements, leading to a successful solution.

Curating clearly valuable business needs and ideas into requirements results in a solution meeting or exceeding business objectives.

Encouraging stakeholders to contribute and appreciating all contributions leads to a complete solution that meets or exceeds the business needs.