![Surpass Customer Expectations with Opportunities](https://images.squarespace-cdn.com/content/v1/5e3347be8ffbd97832df8351/1594752268486-4O2ABVNF224RW3K5VOXY/Discovery+Opportunities.png)
Surpass Customer Expectations with Opportunities
Ambitious ideas often emerge in discovery, outside of the current scope. Collect those ideas for a time when you can realize the dream of an ideal solution.
![Dealing with Stakeholder Conflict](https://images.squarespace-cdn.com/content/v1/5e3347be8ffbd97832df8351/1592419388537-BU3HJD5OXJAKLEOJ4WA1/Dealing+with+Stakeholder+Conflict.png)
Dealing with Stakeholder Conflict
When stakeholders have conflicts about the nature of a business need, propose a solution if you can. Otherwise, escalate the disagreement to a management advocate who can resolve it.