Glossary
A list of terms or concepts captured and defined during the discovery process
The glossary defines organization-specific terms and concepts so that all stakeholders “speak the same language” about the organization’s needs.
Glossary Examples
A stakeholder maintains a list of unfamiliar terms and concepts. The stakeholders agree on each term’s definition to minimize ambiguity when the terms or concepts arise in discovery.
Glossary References
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Clearing the Path to Success
A glossary of customer terms puts solution development on a trajectory to success.
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Maintaining Clarity and Focus
A stakeholder, typically the business analyst, maintains a glossary, ensuring all stakeholders agree on the meaning of the terms.
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Domain Skills
Business analysts should create a glossary of terms and concepts while learning a domain.
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