Glossary

A list of terms or concepts captured and defined during the discovery process

The glossary defines organization-specific terms and concepts so that all stakeholders “speak the same language” about the organization’s needs.

Glossary Examples

A stakeholder maintains a list of unfamiliar terms and concepts. The stakeholders agree on each term’s definition to minimize ambiguity when the terms or concepts arise in discovery.

Glossary References

  • Clearing the Path to Success

    A glossary of customer terms puts solution development on a trajectory to success.
    Article

  • Maintaining Clarity and Focus

    A stakeholder, typically the business analyst, maintains a glossary, ensuring all stakeholders agree on the meaning of the terms.
    Article

  • Domain Skills

    Business analysts should create a glossary of terms and concepts while learning a domain.
    Article

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